Frequently Asked Questions

In most states, you do not need a referral to see a physical therapist. However, some insurance plans may require a physician's referral for coverage. We recommend checking with your insurance provider. We're happy to help you navigate this process.

Wear comfortable, loose-fitting clothing that allows easy access to the area being treated. Athletic wear like shorts and t-shirts works well. Avoid restrictive clothing like jeans or tight dresses.

Initial evaluations typically last 60 minutes. Follow-up treatment sessions are usually 45-60 minutes, depending on your treatment plan and insurance coverage. We dedicate this time entirely to you—no shared appointments.

Yes! We accept most major insurance plans. We will verify your benefits and coverage before your first visit. Please bring your insurance card to your appointment. We also accept HSA/FSA accounts and offer affordable self-pay options.

The number of sessions varies based on your condition, severity, and goals. Some patients see improvement in 4-6 visits, while others may need 12-16 sessions or more. We'll discuss your expected treatment timeline during your initial evaluation and adjust as needed.

Physical therapy should not cause significant pain. You may experience some temporary soreness or discomfort as your body adjusts and heals, similar to post-workout soreness. We always work within your comfort level and adjust treatment if needed. Most patients feel better, not worse, after therapy.

We require 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may result in a fee. We understand emergencies happen—please call us as soon as possible if you need to cancel.

Yes, we offer telehealth sessions for follow-up visits, consultations, and certain types of therapy. While hands-on treatment requires in-person visits, many aspects of care can be done virtually. Contact us to learn if telehealth is right for your situation.

We provide one-on-one care with licensed therapists who spend the entire session with you—no assistants or shared appointments. We focus on evidence-based treatments, personalized care plans, and long-term solutions, not quick fixes. Our goal is to get you better and teach you how to stay healthy.

It depends on your condition. In many cases, modified activity is beneficial. We'll work with you to determine what activities are safe and create a gradual return-to-sport or return-to-activity plan. Our goal is to get you back to doing what you love safely and sustainably.